Dunham's Sports - Hutchinson, Kansas

Janelle Harris

My husband went to the store at 7:00 PM on a Monday evening, no other customers were in the store, two cashier's were stationed at the front of the store. My husband went to the gun area and found a firearm that he was ready to buy, he waited back there for 5 min, no one came, he called out, still no one. Finally, after 15 min someone came and when confronted about why no one was around, the employee stated "you should have called for us". There's no way to call for an employee, no bell, no button, no signage. My husband left without buying anything purely out of disgust at their lack of customer service. To add insult to injury, when I tried calling for the manager, dialing the number listed on Google for the Hutchinson store, the phone never rings. As if it's turned off. Basically this place communicates they don't care about their customers or providing good service to someone who was ready to spend $1,000 or more on a firearm. We refuse to go back to this location.

Dustinandkatie Harman

Perfect spot to grab that last-minute sports apparel! Located in the Hutchinson Mall. Highly recommend parking at the outside entrance doors of Dunham's. The mall side gate closes at 7 p.m. Dunham's Sports closes at 9 p.m.

If you have questions on shoes or department needs, don't hesitate to call and ask. They always have someone on shift who can answer any question that you might have.

Casey Dwyer

This place is unreal. Easily on-par with a Dick's, the selection is incredible, especially for Hutchinson. Kayaks, tents, guns, tons of clothing, big golf section, tennis, pickleball, disc golf, hockey, weights, all types of shoes...I honestly cannot think of a sporting good category that isn't represented here, with pretty impressive stock across the board. Staff were pretty friendly and helpful, although I didn't really ask for help on anything. Regardless, this place is definitely worth checking out!

Sarah Watts

Store has lots of stuff cheaper then I thought they would. Really like it

K K

This place has gotten pretty bad. The ‘manager’ does not smile, looks angry and has multiple tats and piercings on face, very unprofessional behavior and presentation. Older lady is so rude to everyone, another guy doesn’t know how to do returns. The store is empty of customers and they are rude to the 2 customers they have. They need true leadership here and someone who looks and acts the part. I won’t drive over to shop anymore due to their rudeness and in professionalism. Prices are high for not having any customers. Train your employers to do better and smile at customers.

Bill D

This store is AWESOME!!! I arrived shortly before closing on Black Friday. The staff was WONDERFUL! They stayed an additional 15 minutes to take care of me and find what I needed. You just don't find customer service like that anymore. Highly recommend this store. They have earned a customer for life.

Mike Stouffer

Came in looking for a Squat Rack but they didn't think they had one in the store. Before calling another store Jordan double checked the back and was able to find it! And helped me load the 200+lb box into my truck. Can't thank him enough! Great customer service!! Will definitely be my go to store from now on!!

Darin Niehaus

Bought a gun from them and have had to send it back 2 times since last year. This time took it in back in November and they still haven't shipped it out yet and it is now January 14th and it's still in the store. This to me is POOR CUSTOMER SERVICE AND MIGHT NOT BE BACK.