Breck Sports - Village - Breckenridge, Colorado

Jay Irwin

Sam was absolutely phenomenal. He heard my issues with previous rentals regarding bindings blowing out, and he knew exactly what to do. He got me a great pair in Gravity Haus armadas and they have stayed on my foot perfectly all day today. You can’t ask for a better employee than Sam, I gifted him some of our favorite rainier beers to celebrate his heritage from Seattle. I’ve got to say, this location exceeded all of my expectations and I look forward to returning and giving them my business in the future. When you get treated like such a VIP customer, you’ll never go back anywhere else.

Mike Dale

We had an amazing experience renting skis from Breck Sports! At first I was concerned about it just being a convenient option, but from the second we walked in, we were greeted by the nicest, friendliest team. Jennifer and her staff were simply amazing. Took perfect care of us, got us in and out in no time and the quality of the gear was well worth the value. Upon return, they greeted us by name and made us feel so welcomed. I would return for sure!

Dominic Monzon

Staff was super nice and helpful. The whole rental process was easy and went very smoothly. Highly recommend this place for snowboarding/skiing in Breck!

Allison Griswold

Very friendly, quick service especially if you have a reservation. I had an issue with my personal boots and they helped me out. Also great that there are multiple locations around and free overnight holding storage so you don't have to drag them to your room. Return process was easy.

Rachael Kay

Would not recommend. Although this is “the rental place of convenience” on the mountain. I would take the inconvenience of renting else wear next time. We were not welcomed coming in, being from out of town, first time in Breck, this being one of our first places to visit I instantly had a bad feeling about the whole resort based on my Breck Sport experience with the staff. It was hard to understand where to even start. Staff said we needed a rental reservation and that it come through email, it did not. We basically had to beg them to help us understand what to do to get gear. The process of getting 1 set of skis and 1 snowboard took over an hour and a half. Most of that time the guy helping us was gone. If our son had not had lessons the next day, we wouldn’t have been back to Breck at all. Most staff was just standing around talking to each other. I will add my sons rental experience was completely different and the staff downstairs to this location were wonderful. We actually ended up returning our gear without using it same day due to finding better place with better gear to rent from. Return was less than total rental, they wouldn’t refund their 25 dollars worth of “convenience fees”

Hyper Force

We purchased 2 pairs of goggles, gloves, and a hat. Almost 700 dollars total. We I got back to our room I noticed the one pair was 9 dollars more than advertised. Went back, over the principle. I know it was only 9 dollars but it wasn't the price on the box. Robert made it like I was in the wrong for this. He explained to me that "price increases happen all the time. And being a big corporation they get missed. " He looks right at me and says "if it means that much I'll refund you."
You had time to update it in the system but not on the product? How is your employees incompetence my fault? Again it was only 9 dollars. But if you do this to 200 people. The 9 dollars adds up quick. I will not return.

Ezequiel Carballo

I have been rented here for 6 days and the attention was awesome, the employees are kindfull, and they have a good atention to the customers.
For 3 days Agustin was helping me with the storage and the pick up of my stuffs, he was really nice with me and secure in what he is doing, im really glad to you have employees like him.
Thank you very much breck sports Village! I hope see you soon!

Joshua Beck

My wife and I waited in line here for an hour and a half for skis that were more than 2 times as expensive as those at the ski shop across the street

The place was clearly understaffed. The employees were all very polite, friendly and apologetic. It was not at all their fault. Management simply didn't have enough people on call, which seems insane as it was the weekend of New Years, one of the busiest times of the year. The staff didn't have time to put away any of the returns, so there were mountains of boots, poles and skis. The line for fitting snaked around the store full of grumpy, sweaty customers. Some of them must have waited 2+ hours.

When we finally checked out, our rental rate seemed exceptionally high. We later discovered that a family member had rented the same gear from across the street for less than half of what we paid, so we immediately returned everything to Breck, walked 50 yards and saved $250.

The other store had us fit and checked out in 15 minutes. It was unbelievable! I don't want this review to seem like a plug, so I won't name the cheaper, better staffed business. Just cross main street and look near the creek.

I recommend anything other than Breck Sports. They're taking advantage of their visibility, as the only choice near the lift. The just can't match the service of their competitors.